Last updated: August 15, 2025

This Privacy Policy describes our data practices with regard to your Personal Information, including the kinds of information we collect, how we collect, use, disclose and retain that information, and how you can exercise choice regarding that information. “Personal Information” means any information relating, or reasonably capable of being linked, to you.

This Privacy Policy applies to miladofurniture.com and all other websites, applications, products, services, and other offerings (collectively, the “Service” or “Services”) owned and operated by Milado Furniture Co., Ltd. and our affiliates and subsidiaries (“Milado,” “we,” “our,” or “us”) that link to this Privacy Policy or offline locations that make this Privacy Policy available to you. It does not apply to information collected by third parties.

Your use of the Services is also governed by our Terms and Conditions. By using our Services, you agree to our collection, use, transfer, and other processing of your Personal Information as described in this Policy, and consent to our Terms and Conditions. If you have any questions, please contact us as set out in the “Contact Us” section below.

In the course of operating our Websites, providing the Services and the Product(s), and interacting with you, we will collect  the following types of information. You authorize us to collect such information.

1. Contact Information

When you contact us or our customer support team via the Website, email or by mail, when you call us, or when you sign up to receive our newsletter, you will be asked to provide certain information which may include your name, email address, and phone number (collectively, the “Contact Information”).

2.Information is automatically collected through cookies and other tracking technologies incorporated into our Service

Cookies: Cookies are small text files which are placed on your browser when you visit a website, open or click on an email, or interact with an advertisement. Our Service uses session cookies (which expire when you close your browser) and persistent cookies (which expire at a set expiration date or when you manually delete them). We incorporate both first-party cookies (which are cookies served directly by us) and third-party cookies (which are cookies served by service providers and third parties we work with). We use cookies for a variety of purposes, including to help make our website work, personalize your browsing experience, to prevent fraud and assist with security, to perform measurement and analytics, and to provide advertising (including targeted advertising).

Third Parties: We may link to or offer parts of our Service through websites and services controlled by third parties. Third-party data practices are subject to their own policies and disclosures. We encourage you to familiarize yourself with and consult the privacy policies and terms of use of each website you visit.

We collect and use Personal Information in accordance with the practices described in this Privacy Policy, including in the following ways:

• To provide the Websites, the Services and the Products;
• To solicit your feedback, inform you about our Products and Services and those of our third-party marketing partners;
• To assist you in finding a Product right for you;
• To monitor, support, analyze, and improve the Websites, the Services, and the Products;
• To develop and enhance the Services and Products, including the development and enhancement of artificial intelligence tools that help us deliver the Services and the Products to our customers;
• To communicate with you regarding the Websites, the Services, and the Products that you purchase;
• To fulfill your requests for information regarding new or improved Products and Services;
• To engage in marketing, advertising, and tracking activities, and evaluate the efficacy of our efforts; provided that, where required under applicable law, we will obtain your prior opt-in consent to send electronic marketing communications and/or our newsletter;
• To engage research, project planning, troubleshooting problems, and detecting and protecting against error, fraud, or other criminal activity;and
• Otherwise, with your consent.

 

Sometimes we aggregate or de-identify information so it is no longer considered Personal Information. We may use non-Personal Information for any purpose to the extent permitted by applicable law.

We take commercially reasonable security measures to ensure that your information is treated securely and is protected from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in processing and the nature of such data, and in compliance with applicable laws and regulations. Unfortunately, the Internet is not 100% secure, and we cannot guarantee the security of any information you provide to us. In particular, e-mail sent to or from the Websites, and/or the Services may not be secure, and you should therefore take special care in deciding which information you send to us via e-mail or other electronic means. We do not accept liability for unintentional disclosure of your information.

The site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

The Websites and the Services may, from time to time, contain links to external websites. We encourage you to review the privacy and security policies of any externally linked websites that may be accessed through the Websites or the Services. We assume no responsibility or liability for the information collection and disclosure practices of any external websites that a user can access through the Websites or the Services. Please check the privacy policies of these external websites before you submit any personal information to them.

The Websites and the Services may, from time to time, contain links to external websites. We encourage you to review the privacy and security policies of any externally linked websites that may be accessed through the Websites or the Services. We assume no responsibility or liability for the information collection and disclosure practices of any external websites that a user can access through the Websites or the Services. Please check the privacy policies of these external websites before you submit any personal information to them.

At no cost to you, we implement and maintain reasonable administrative, physical, and technical security safeguards to help protect your Personal Information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of your Personal Information. If you suspect any unauthorized activity associated with your Personal Information, please report that activity to us immediately.

We reserve the right to revise and reissue this Privacy Policy at any time. Any changes will be effective immediately upon our posting of the revised Privacy Policy. Your continued use of our Services after the effective date of any modification to the Privacy Policy indicates your consent to the updated Privacy Policy.

As described above, if you would like to make a complaint, please contact us by e-mail at info@miladofurniture.com

If you have questions about our privacy practices, please contact us.

Milado Furniture Co., Ltd.
No 24 QingPing South Rd, Jiujiang Town, Foshan, GD528203 China
Privacy@miladofurniture.com